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  • The Journey Mapping Playbook : A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping
    The Journey Mapping Playbook : A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping

    The Journey Mapping Playbook: A practical guide to preparing, facilitating andunlocking the value of customer journey mapping A valuable guide in helping you build stronger customer experience programmes by developing effective customer experience strategies. Customer journey mapping is a vital tool used by Customer Experience professionals around the world.The journey map is crucial in understanding and managing the customer's perception of your service or brand at critical touchpoints and prioritising how to improve that experience.Journey mapping also shows where great experiences currently exist within the company and how they should be celebrated or protected. The danger in not journey mapping or getting it wrong is having no meaningful purpose and no consensus around what actions to take or why.At best, you risk wasting time, and effort or, at worst, handing your advantage over to your competitor. What should a customer journey map envisage? How should you use it? And how do you plan, facilitate then demonstrate the value of journey mapping by providing a compelling argument within the organisation to make changes? The Journey Mapping Playbook is an accessible how-to-do-it toolkit aimed at customer experience (CX) and marketing professionals who wish to improve their customer and employee experience. Jerry Angrave, a Customer and Passenger Experience Director who works across many sectors, including aviation and travel, financial services, professional services, and manufacturing, provides insight and practical guidance on planning, facilitating, and delivering a strategic journey mapping workshop. In this playbook, you will learn how to:Define journey mapping;Understand why a journey map is commercially important;Prioritise which journeys to focus on and how;Decide whom to invite and which tools to prepare;Plan for an effective session;Make every stage of the journey relevant and purposeful;What to do at the output of the workshop to ensure you get the most out of them;Build an ongoing programme;Nurture better and more profitable customer experiences. This book is for you if: You are a customer experience or marketing professional;You are in the early stages of building a rewarding career in customer experience; The Journey Mapping Playbook is a practical guide, presented in striking colour, with downloadable worksheets and frameworks to help you prepare, plan and run your workshop. Events around the book Link to a De Gruyter Online Event in which the author Jerry Angrave and founder & CEO of Empathyce, together with Ian Golding, Global Customer Experience Specialist; Sarah Corney, Head of Digital Experience, CIPD, London; and Nathalie Wickens, Customer Experience Manager, Cardiff Airport, discuss how business professionals can develop confidence with Customer Journey Mapping by making business decisions which are aligned with the experiences of the people they serve:https://youtu.be/s64kDe1dm2Y

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  • Mapping the Holistic Journey of Former Vegans : The Polyphony within Veganism
    Mapping the Holistic Journey of Former Vegans : The Polyphony within Veganism

    This book explores Veganism through the holistic journeys and lived experiences of former vegans, with a particular focus on the impact this has on their Selfhood and identity.It delves into the complexities underpinning definitions of Veganism and vegan identities. Based on original qualitative research charting the experiences of ten former vegans, the text offers a theoretical lens for understanding evolving self-perception, identity, and experience, exploring what leads to initiating a transition in and out of Veganism and how former vegans reconcile with losing their vegan identity.Applying a Bakhtinian model of Selfhood, this book explores the tensions between ‘Voices’ representing values within social discourse, such as Veganism, and how individuals co-construct their identity and self-perception through said Voices.Chapters explore the Polyphony within Veganism and offer an insight into the embodied experience of former vegans.Each analysis chapter has been divided into three distinct Threshold-moments of beginning, middle, and end. Mapping the Holistic Journey of Former Vegans: The Polyphony within Veganism is intended for scholars and postgraduate students interested in Veganism, Selfhood and identity, and behaviour change and anyone looking to understand the context of Veganism in practice.

    Price: 36.99 £ | Shipping*: 0.00 £
  • Data Analytics & Visualization All-in-One For Dummies
    Data Analytics & Visualization All-in-One For Dummies

    Install data analytics into your brain with this comprehensive introduction Data Analytics & Visualization All-in-One For Dummies collects the essential information on mining, organizing, and communicating data, all in one place.Clocking in at around 850 pages, this tome of a reference delivers eight books in one, so you can build a solid foundation of knowledge in data wrangling.Data analytics professionals are highly sought after these days, and this book will put you on the path to becoming one.You’ll learn all about sources of data like data lakes, and you’ll discover how to extract data using tools like Microsoft Power BI, organize the data in Microsoft Excel, and visually present the data in a way that makes sense using a Tableau.You’ll even get an intro to the Python, R, and SQL coding needed to take your data skills to a new level.With this Dummies guide, you’ll be well on your way to becoming a priceless data jockey. Mine data from data sourcesOrganize and analyze data Use data to tell a story with TableauExpand your know-how with Python and R New and novice data analysts will love this All-in-One reference on how to make sense of data.Get ready to watch as your career in data takes off.

    Price: 37.99 £ | Shipping*: 0.00 £
  • Journey
    Journey


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  • What is spatial visualization ability?

    Spatial visualization ability refers to the capacity to mentally manipulate and comprehend spatial relationships between objects. Individuals with strong spatial visualization skills can easily visualize and understand how objects relate to each other in space, such as rotating or manipulating shapes in their mind. This ability is crucial in various fields such as engineering, architecture, and mathematics, as it allows individuals to solve complex problems and understand spatial concepts more effectively. Improving spatial visualization ability can enhance problem-solving skills and overall cognitive performance.

  • Is spatial visualization important for engineers?

    Yes, spatial visualization is important for engineers as it allows them to mentally manipulate and understand complex 3D objects and structures. Engineers often need to design and analyze various components and systems, and spatial visualization skills help them to conceptualize and communicate their ideas effectively. Whether it's designing a new product, creating blueprints for a building, or solving complex problems, spatial visualization is a crucial skill that allows engineers to think critically and innovate in their field.

  • Can one improve their spatial visualization skills?

    Yes, it is possible to improve spatial visualization skills through practice and training. Engaging in activities such as puzzles, building models, and playing spatial reasoning games can help develop these skills. Additionally, practicing mental rotation exercises and regularly challenging oneself with spatial tasks can also contribute to improvement. With consistent effort and dedication, individuals can enhance their spatial visualization abilities over time.

  • What are problems with spatial visualization skills?

    Some problems with spatial visualization skills include difficulty in understanding and interpreting maps, graphs, and diagrams. Individuals with poor spatial visualization skills may struggle with tasks such as navigating through unfamiliar environments, understanding 3D objects, and mentally rotating objects. This can impact their performance in subjects such as math, science, and engineering, as well as in everyday activities such as driving and assembling furniture. Additionally, poor spatial visualization skills can lead to frustration and decreased confidence in one's abilities.

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  • IoT System Testing : An IoT Journey from Devices to Analytics and the Edge
    IoT System Testing : An IoT Journey from Devices to Analytics and the Edge

    To succeed, teams must assure the quality of IoT systems.The world of technology continually moves from one hot area to another; this book considers the next explosion—of IoT—from a quality testing viewpoint.You'll first gain an introduction to the Internet of Things (IoT), V&V, and testing.Next, you'll be walked through IoT test planning and strategy over the full life cycle, including the impact of data analytics and AI.You will then delve deeper into IoT security testing and various test techniques, patterns, and more.This is followed by a detailed study of IoT software test labs, architecture, environments and AI.There are many options for testing IoT qualities based on the criticality of the software and risks involved; each option has positives, negatives, as well as cost and schedule impacts.The book will guide start-up and experienced teams into these paths and help you to improve the testing and quality assessment ofIoT systems.What You Will LearnUnderstand IoT software test architecture and planningMaster IoT security testing and test techniquesStudy IoT test lab automation and architecturesReview the need for IoT security, data analytics, AI, Neural Networks and dependability using testing and V&V Who This Book Is ForReaders with basic knowledge of software development who want to learn more about IoT testing and its intricacies, as well as companies moving into the domain of IoT, and even those already deep into the IoT domain will benefit from this book.

    Price: 54.99 £ | Shipping*: 0.00 £
  • Spatial Analysis with R : Statistics, Visualization, and Computational Methods
    Spatial Analysis with R : Statistics, Visualization, and Computational Methods

    In the five years since the publication of the first edition of Spatial Analysis: Statistics, Visualization, and Computational Methods, many new developments have taken shape regarding the implementation of new tools and methods for spatial analysis with R.The use and growth of artificial intelligence, machine learning and deep learning algorithms with a spatial perspective, and the interdisciplinary use of spatial analysis are all covered in this second edition along with traditional statistical methods and algorithms to provide a concept-based problem-solving learning approach to mastering practical spatial analysis.Spatial Analysis with R: Statistics, Visualization, and Computational Methods, Second Edition provides a balance between concepts and practicums of spatial statistics with a comprehensive coverage of the most important approaches to understand spatial data, analyze spatial relationships and patterns, and predict spatial processes.New in the Second Edition: Includes new practical exercises and worked-out examples using R Presents a wide range of hands-on spatial analysis worktables and lab exercises All chapters are revised and include new illustrations of different concepts using data from environmental and social sciences Expanded material on spatiotemporal methods, visual analytics methods, data science, and computational methods Explains big data, data management, and data miningThis second edition of an established textbook, with new datasets, insights, excellent illustrations, and numerous examples with R, is perfect for senior undergraduate and first-year graduate students in geography and the geosciences.

    Price: 45.99 £ | Shipping*: 0.00 £
  • Journey Journey 1975 UK vinyl LP CBS80724
    Journey Journey 1975 UK vinyl LP CBS80724

    JOURNEY Journey (Original 1975 UK plain orange label 7-track vinyl LP including Kohoutek Topaz & Mystery Mountain picture sleeve. The sleeve shows a little wear and the vinyl remains in Excellent condition with only minor signs of play CBS80724) A1 Of A LifetimeA2 In The Morning DayA3 KohoutekB1 To Play Some MusicB2 TopazB3 In My Lonely Feeling / ConversationsB4 Mystery Mountain

    Price: 30.00 € | Shipping*: 0.00 €
  • Mapping the Holistic Journey of Former Vegans : The Polyphony within Veganism
    Mapping the Holistic Journey of Former Vegans : The Polyphony within Veganism

    This book explores Veganism through the holistic journeys and lived experiences of former vegans, with a particular focus on the impact this has on their Selfhood and identity.It delves into the complexities underpinning definitions of Veganism and vegan identities. Based on original qualitative research charting the experiences of ten former vegans, the text offers a theoretical lens for understanding evolving self-perception, identity, and experience, exploring what leads to initiating a transition in and out of Veganism and how former vegans reconcile with losing their vegan identity.Applying a Bakhtinian model of Selfhood, this book explores the tensions between ‘Voices’ representing values within social discourse, such as Veganism, and how individuals co-construct their identity and self-perception through said Voices.Chapters explore the Polyphony within Veganism and offer an insight into the embodied experience of former vegans.Each analysis chapter has been divided into three distinct Threshold-moments of beginning, middle, and end. Mapping the Holistic Journey of Former Vegans: The Polyphony within Veganism is intended for scholars and postgraduate students interested in Veganism, Selfhood and identity, and behaviour change and anyone looking to understand the context of Veganism in practice.

    Price: 135.00 £ | Shipping*: 0.00 £
  • From when is a journey considered a night journey?

    A journey is considered a night journey when the majority of the travel time occurs during the night. This typically means that the journey begins in the evening or at night and continues through the night until the destination is reached in the early morning. The specific definition of a night journey may vary depending on cultural or legal contexts, but generally, it refers to travel that takes place primarily during the nighttime hours.

  • What is the function of spatial visualization ability?

    Spatial visualization ability allows individuals to mentally manipulate and understand spatial relationships between objects. This ability is crucial in fields such as engineering, architecture, and design, where individuals need to visualize and manipulate complex 3D objects and structures. It also plays a key role in tasks such as navigation, map reading, and understanding geometric concepts. Overall, spatial visualization ability is important for problem-solving, creativity, and understanding the physical world.

  • Can I use the outbound journey as the return journey?

    Typically, using the outbound journey as the return journey is not allowed by airlines or transportation providers. Each ticket is usually valid for one specific journey in one direction. If you need to change your return journey, it is best to contact the airline or transportation provider to inquire about changing your ticket or booking a new return journey. Attempting to use the outbound journey as the return journey without authorization may result in additional fees or penalties.

  • What is Sakura's journey?

    Sakura's journey is one of self-discovery, growth, and resilience. She starts as a young girl with insecurities and doubts but through her experiences and challenges, she learns to believe in herself and her abilities. Along the way, she forms strong bonds with her friends and mentors, who support and guide her on her path to becoming a powerful and confident individual. Through her journey, Sakura learns the importance of perseverance, friendship, and staying true to oneself.

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